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thesuratdiamond.com

Frequently Asked Questions

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FAQs

We do not accept returns. All sales are final, and we recommend ensuring your selection is correct before completing your purchase.

You can track your order using the tracking link sent to your email after dispatch. Contact our support for assistance.

Yes, we offer international shipping. Shipping charges and delivery times vary by location.

We accept payments via UPI, credit cards, debit cards, net banking, and popular digital wallets such as Google Pay, PhonePe, and Paytm through Razorpay's secure platform.

Yes, all our diamonds are ethically sourced and conflict-free, meeting the highest ethical and environmental standards.

Absolutely! We offer customization options for jewelry to ensure you get exactly what you desire. Contact our support team for assistance.